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PRECISE PROOFING FAQs

If you’re new to Precise Proofing, we’ve included some frequently asked questions below regarding our full range of proofing, editing, writing, and social media services.

If you have a question that’s not listed, please give us a call or email us; we’ll be happy to answer your questions. And don’t forget to check out our testimonials to see how other clients liked our work.

Please click on a question to reveal its answer.

 

Do you provide SEO for web copy?

Yes! It’s essential for your business to be found on the first page of online search results. Precise Proofing is adeptly skilled at providing search engine optimization for your website copy. If you need basic or in-depth keyword research, we have an expert on hand and ready to help.

How do you price social media services?

Our social media management service fees are based on volume and the number of platforms that you’d like us to manage. You may also opt for an individual social media strategy plan and monthly reporting and analytics. Please feel free to contact us for your specific quote.

Why hire a proofreader?

Simply put, our eyes play tricks on us; they see what they want to see. Businesses know their product too well. Writers are too close to their manuscripts. Students are too invested in their research.

Hiring someone outside of your professional or personal circle to proofread and edit your work will enhance and strengthen your original communication. An experienced proofreader/editor will not only correct mistakes, but will also add clarity and substance as an unbiased, outside source reviewing your document through the eyes of your audience.

What if in-house personnel proofread our documents?

Great question! Most companies don’t hire proofreaders; they hire secretaries, administrative assistants, HR personnel, PR executives, etc. Quite often, it’s one of these people who are relied upon to proofread print ads to web copy and everything in between.

In truth, that person is probably not schooled in the English language, can’t recognize a misplaced modifier, or know all of the idiosyncrasies of our language required for professional business communications. That’s why it’s best to hire a professional to proofread, edit, and even write your business documents–someone who will maintain and support your business image and communications. This helps businesses to obtain prime staff utilization by allowing employees to serve a company through their primary job functions.

 

Isn’t proofreading/editing expensive?

We price most documents by dividing the word count by 280 (words per page). This allows for the most consistent and fair pricing all around. You can have a single page of ad copy, text, etc. proofread for only $5/page! Keep in mind our minimum project fee is $25, so if you have something small you may want to give us a few documents at once.

More importantly, the cost of getting your message right far outweighs the cost of getting it wrong. Imagine–paying for printing, mailing, etc. only to find out that a single misplaced punctuation mark completely changed the intent of your message! Or an embarrassing spelling error wasn’t caught and makes it to your entire client list! Will your clients be hesitant to trust you with their work, time, money–their business–in the future? That’s why we specialize in getting your message right the first time. We look good by making you look good.

How can I submit my document for editing?

If you’re a new customer, you can submit your document to us through the Request an Estimate form found on our Contact Us page. There is also a link to this form on every page of our website.

If you’re an existing customer, you can submit your document to us through the Client Login feature found at the top of every page of our website.

How quickly can you edit my document?

This depends on the scope of work involved, though we typically complete a project within 5-7 business days, usually less!

What if my deadline is approaching fast?

We’ll be happy to complete your project to meet your deadline. Just give us a call and we can discuss your needs and our competitive pricing for rush jobs.

How will I receive my edited document?

That depends on how you’ve submitted your document to us.

If you submit a hard copy or a computer file to us that cannot be edited (Adobe Acrobat, .tif, scanned file, etc.), we will return your document with handwritten edits. You can choose which changes to make to your original document.

If you submit a Microsoft Word file to us, we will return your edited document with all changes tracked, enabling you to individually accept or deny each edit. You can also view a completed, ready-to-use copy of the same document (with all changes made).

What’s the difference between proofreading and editing?

Good question. Proofreading includes checking for proper grammar, diction, punctuation and spelling as well as conducting a basic document overview (e.g., alignment, text flow, and font consistency). Editing digs even deeper into your document to spot check facts, provide suggestions to further improve your document, and even rewrite limited portions of text as necessary. See our What We Do page for more details.

What kind of guarantees do you provide for your work?

We stand behind our work 100%. Precise Proofing guarantees our work to be error free under the proofreading and editing guidelines provided. See our What We Do page for details.

What are your terms of confidentiality?

All documents submitted for project work at Precise Proofing will remain confidential. We will not share your work with any other party unless permission is first granted in writing. Also, your personal and company information is kept confidential with us too. We do not share email addresses or any other personal or company information with any other parties.

Do you have a minimum fee?

Yes, our minimum fee for any project is $35.

Do you require advance payment?

Yes, we require a 50% advance deposit for projects totaling more than $100 and a 100% advance deposit for projects totaling less than $100.

Do you offer discounts for first-time clients?

Clients who like us on Facebook, follow us on Twitter, or receive Precise E-News updates will receive a 10% discount off of their next project with Precise Proofing. (Not applicable to retainer rates or nonprofit pricing.)

Do you have special pricing if my company will have an ongoing need for editing services?

If you’d like to retain our services year-round or throughout a specified time period, we can discuss your needs and determine a competitive retainer rate. Just give us a call and we can chat about the details.

What are your hours of operation?

We claim to operate typical 8 am-5 pm (EST) business hours. However, you’ll often find us working later to beat our deadlines, and because we love the work too!

Do you offer professional writing or ghostwriting services (e.g., for novels, speeches, articles, personal statements, etc.)?

Although this is not one of our main functions, we will sometimes consider these bodies of work. If we can’t take on your project, we’ll try to recommend another professional for you. Give us a call and we’ll be happy to talk it over.